Privacy Policy

Last Updated: 4/22/25

At Spiral Diner & Bakery, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us — including when you use our mobile app or place an order processed through Toast.

1. Information We Collect

We collect information in the following ways:

When You Use Our App or Website:

• Name, email address, phone number

• Delivery address or preferred location

• Order history and preferences

• Payment details (processed via Toast)

• Account login credentials (if you create an account)

Automatically Collected Information:

• Device type and operating system

• IP address and usage data

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process orders and payments

• Provide customer service and respond to inquiries

• Personalize your experience

• Send occasional updates (if opted in)

• Improve our services and app performance

3. Payment Processing

All payments made through our app are processed by Toast, our third-party point-of-sale and payment provider. Toast may collect and store your payment and transaction data as outlined in their Privacy Policy.

We do not store your full payment information on our servers.

4. Sharing of Information

We may share your information with:

• Toast, to facilitate ordering and payment

• Service providers that help us operate our business (e.g., email or SMS platforms)

• Legal entities, if required by law or to protect our rights

We do not sell your personal information.

5. Data Retention

We retain your information as long as necessary to provide you services or comply with legal obligations. You may request deletion of your account information at any time by contacting us at [insert email].

6. Your Choices and Rights

You have the right to:

• Access or correct your personal information

• Request deletion of your data

• Opt out of marketing communications

• Disable cookies in your browser or device settings

To make a request, please contact us at store@spiraldiner.com.

7. Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure. Please use strong passwords and avoid sharing login information.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Notice to Texas Residents

If you are a Texas resident, you may have rights under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024. These include the right to:

• Confirm whether we are processing your personal data

• Access your personal data

• Correct inaccuracies in your personal data

• Delete your personal data

• Obtain a copy of your personal data in a portable format

• Opt out of:

  • Targeted advertising

  • Sale of personal data (we do not sell your data)

  • Profiling for legal or similarly significant effects

To exercise your rights, please contact us at store@spiraldiner.com. If your request is denied, you may appeal by replying to our email with the subject line “Privacy Request Appeal.”

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date and post the changes here.

11. Contact Us

For questions or requests regarding this Privacy Policy, please reach out:

📧 store@spiraldiner.com
📍 Spiral Diner & Bakery
1314 W. Magnolia Ave

Fort Worth, TX 76104